Privacy Policy

Information We Collect

When you use Brainox Echo, we collect various types of information to provide you with our expense tracking services. This includes information you provide directly and data we gather automatically.

Personal Information You Provide

Automatically Collected Information

Our systems automatically collect certain technical information to improve service performance and security. This includes your IP address, browser type, device identifiers, usage patterns, and interaction data with our platform features.

We also collect analytics data about how you navigate through our expense tracking tools, which features you use most frequently, and performance metrics that help us optimize the user experience.

How We Use Your Information

Your information serves multiple purposes that directly benefit your experience with our expense tracking platform. We process this data to deliver personalized financial insights and maintain service quality.

We also use aggregated, anonymized data to understand broader usage trends and improve our services. This statistical information cannot be linked back to individual users and helps us develop better expense tracking solutions.

Information Sharing and Disclosure

Brainox Echo maintains strict controls over how your information is shared. We limit disclosure to specific circumstances that are necessary for service operation or legally required.

Service Providers

We work with trusted third-party service providers who assist with hosting, payment processing, email delivery, and analytics. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. This includes responding to lawful requests from law enforcement agencies or complying with tax reporting obligations in Australia.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity. We would notify you of such changes and ensure the new entity maintains equivalent privacy protections.

We do not share your personal expense data with advertisers, marketers, or other commercial entities. Your financial information stays within our secure ecosystem and authorized service providers only.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security controls to safeguard your data against unauthorized access, alteration, or destruction.

While we implement industry-standard security measures, no system is completely immune to risks. We continuously update our security protocols and will notify you promptly if any security incident affects your account.

Your Privacy Rights

As a user of Brainox Echo, you have significant control over your personal information. We respect your rights under Australian privacy laws and provide multiple ways to manage your data.

Access and Correction

You can access and update most of your personal information directly through your account settings. For data not available in your dashboard, contact us and we'll provide the information within 30 days.

Data Portability

You have the right to export your expense data in common formats. Our data export feature allows you to download your transaction history, categories, and reports for use with other financial tools.

Account Deletion

You can delete your account at any time through your settings. We'll permanently remove your personal information within 90 days, though we may retain some data longer if required by law or for legitimate business purposes like fraud prevention.

To exercise these rights, email us at the contact information below. We'll verify your identity and respond to legitimate requests within the timeframes required by law.

Data Retention and International Transfers

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Periods

International Data Transfers

While Brainox Echo is based in Australia, some of our service providers operate internationally. When we transfer your data overseas, we ensure adequate protection through approved mechanisms like standard contractual clauses or adequacy decisions.

We primarily use service providers in Australia, the United States, and European Union countries that maintain strong privacy protections. Any international transfers are governed by strict data protection agreements.

Cookies and Tracking Technologies

Brainox Echo uses cookies and similar technologies to enhance your user experience, remember your preferences, and analyze platform usage. You have control over how these technologies are used.

Types of Cookies We Use

You can control cookie settings through your browser preferences or our cookie management tools. Disabling certain cookies may limit some platform features, but core expense tracking functionality will remain available.

We don't use advertising cookies or allow third-party advertisers to track your activity on our platform. Our focus remains on providing expense tracking services rather than targeted advertising.

Children's Privacy

Brainox Echo is not designed for or marketed to children under 18 years of age. We do not knowingly collect personal information from minors without proper parental consent.

If we discover that we have inadvertently collected information from someone under 18, we will delete that information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.

For users aged 16-17 who wish to use our services with parental consent, we require verification of guardian approval and implement additional privacy protections for these accounts.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated to you through email notifications or prominent notices in your dashboard.

Minor updates, such as clarifications or formatting changes, may be made without notification. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you disagree with changes to our privacy policy, you can close your account before the changes take effect. Continued use of our services after policy updates indicates your acceptance of the new terms.